Job overview
Field Technician (T2) hiring is relevant for Karnataka districts where local response time and customer satisfaction depend on technicians who can work independently.
This role suits candidates who can handle handle assigned field visits within the district, maintain discipline, and stay ready for local work expectations.
Skills required
- Independent visit handling
- Fault diagnosis and first-time resolution approach
- Customer communication during field work
- Checklist-based closure and spare tracking
- Time and route management
Responsibilities
- Handle assigned field visits within the district
- Diagnose and close service or installation issues
- Escalate technical problems with clear notes and photos
- Maintain customer communication and closure updates
- Coordinate with supervisors for spare or repeat-visit needs